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Quality managementOur quality systems are certified to BS/DS EN ISO9001:2008. We use HACCP to manage risk and Lean for efficiency. We pride ourselves on delivering on specification first time, on time.When it comes to quality management we try to follow our own advice - "eating our own dog food" as the saying goes. We carry out a regular programme of internal audits, and welcome external audits by customers and third party auditors. We try hard to be proactive in the areas of continuous improvement and root cause analysis. Every day we aim to get a little better at what we do. Regular customer satisfaction surveys play a key role in driving improvements in our company. Staff training and development are also important for us in delivering high quality services to our customers. We have been recognized as an Investor in People since 2001, evidence of our commitment to excellence in staff training and development. Our UK production and testing facilities are certified to BS EN ISO 9001:2008 by the Centre for Assessment Limited. Certificate number 09/0376. Certification valid until 28 June 2012. The quality management system of our Danish production and testing facilities are certified to DS EN ISO 9001:2008 by DS Certificering A/S (a member of IQNet, the International Certification Network). ID number DSCO1798. Certification valid until 9 April 2013. |
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Call us today on +44 1372 822218 or fill out our enquiry form |
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